Privacy Policy
Overview
Your right to privacy when using our apps is important to us.
Our privacy policy is simple: We make money by selling services,
not by mining your personal information.
We avoid collecting data from you to the extent that our apps
and website can provide their functionality without doing so.
When we do collect data, we try to be clear about why we're
collecting it and how long we keep it.
We delete your data when we no longer need it and give you the
ability to opt out of collection whenever possible.
We use modern security measures to protect any data we collect,
and limit access to only those employees who require access to
perform their jobs.
We may be legally required to disclose collected data to law
enforcement or government agencies in some situations.
Data We Collect
Our iOS and Android apps do not collect any data from you. As a
registered user on our web site, we store your email address.
Support Interactions
When handling your support request, we collect your email
address and any information you provide voluntarily (such as
crash logs or other diagnostic info).
This information is collected solely to help resolve your
support inquiry. We retain support emails indefinitely.
Application Usage Analytics
Our apps may collect information about the way you use them.
This data is anonymized before it is sent to us, and cannot be
used to personally identify you, but you may opt out of usage
analytics if you so wish.
We review aggregated usage data for broad patterns, such as how
frequently a particular feature is used, or whether users in
general prefer one setting over another. This helps us make
informed decisions about the future development of our apps.
We do not track individual user behavior in our apps nor do we
receive information from your device's displays, cameras, or
microphones.
We retain usage analytics data for 30 days.
Crash Logs
If our app crashes while you're using it, anonymized data about
the crash will be collected to help us identify the cause of the
crash. These "crash logs" contain information such as the state
of the app, operating system, and device at the time of the
crash, but not your private data.
You may opt out of crash log reporting if you wish.
We retain crash logs for 30 days.
Apple or Google may also collect crash logs if the privacy
settings of your device allow it.
Update Checking
Update checking behavior for iOS and Android apps is managed by
the operating system, and the relevant information is processed
by Apple or Google.
Logging
When you interact with our servers using a web browser or
indirectly by network requests sent on your behalf by our apps,
some metadata about the request is logged. This metadata may
include:
- Your IP address (this may reveal your approximate geographic
location)
- The name of the resource requested
- The name and version number of the software making the request
(this may reveal information about your web browser, operating
system, and their configuration)
- Whether or not the request was successful
- Current date and time
We generally don't look at these logs unless a server is
malfunctioning or appears to be the target of malicious
activity.
We may look at the information in aggregate to see broad
statistics such as how many times our apps have been downloaded,
or from which source an unusually high amount of network traffic
is arriving.
We retain web server logs for two weeks.
Archived Data
We maintain backups of company data to avoid a catastrophic data
loss.
While personal data collected from you expires from our "active"
data set according to the schedules mentioned above, it may
persist in backups for up to 6 months. These backups are only
accessible to specially privileged employees who perform system
administration tasks.
We do not restore from backup unless a significant data loss
event occurrs.
Questions and Feedback
Our privacy policies may change over time. Our latest privacy
information will always be available from this page.
Please contact us should you have any questions about our data
collection or privacy policies.
